tk999game Terms and Conditions

1. General Provisions

tk999game ("Platform", "we", "us") is an online entertainment service that provides various gaming experiences for users in Bangladesh. These terms form a legal agreement between the user ("you", "your", "member") and tk999game.

1.1 Acceptance of Terms

By accessing the tk999game platform, registering an account, or using any service, you confirm that you have read, understood, and accepted these terms in full. If you do not agree with any part of these terms, please refrain from using the platform.

1.2 Right to Modify Terms

tk999game reserves the right to change, amend, or update these terms at any time. Continued use of the platform after any changes will be considered your acceptance of the updated terms. For significant changes, we will post a notice on the platform.

1.3 Applicable Law

The interpretation and enforcement of these terms will follow the relevant laws and regulations. Any disputes will be resolved through discussion where possible.

2. Account Registration and Eligibility

2.1 Age Requirement

To register and participate on the tk999game platform, you must be at least 21 years of age or older. Minors are strictly prohibited from creating accounts or playing games. We reserve the right to verify age at any time, and if a user is found to be underage, the account will be closed immediately.

2.2 Single Account Policy

Each individual may create only one account. If a single person holds multiple accounts, it will be treated as bonus abuse and all accounts will be permanently closed. Funds held in duplicate accounts may be forfeited.

2.3 Accuracy of Information

At the time of registration, you must provide accurate, complete, and up-to-date information, including:

• Full legal name
• Active email address
• Correct date of birth
• Valid mobile number

If false or inaccurate information is provided, tk999game reserves the right to close the account and forfeit any deposited funds.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. If unauthorized access occurs, notify our support team immediately. The account holder is responsible for all activity on the account.

3. Financial Transactions — Deposits and Withdrawals

3.1 Deposit Rules

The tk999game platform accepts Bangladesh's popular payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳200.

• Deposits must be sent only from your own registered payment account.
• Deposits through third parties are strictly prohibited.
• It is advised not to start a game until the deposit has been confirmed successfully.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Processing a withdrawal request generally takes 10 to 45 minutes. The following conditions apply to withdrawals:

• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals may be delayed if account verification is not complete.
• Withdrawals will not be processed if the wagering requirements for a bonus have not been met.
• If fraud is suspected, a withdrawal may be held for investigation.

3.3 Currency and Taxes

All transactions are conducted in Bangladeshi Taka (BDT / ৳). The member is solely responsible for any applicable taxes or legal obligations. tk999game will not bear any tax burden.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

tk999game offers new members a 200% bonus on their first deposit up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳2,000 bonus → total balance ৳3,000
• Deposit ৳6,000 → ৳5,000 bonus → total balance ৳11,000 (maximum cap ৳5,000)

4.2 General Bonus Terms

• A member may receive a welcome bonus only once.
• Winnings from games played with bonus funds are treated as real money.
• Bonuses have a set expiry period — once expired, the bonus is automatically cancelled.
• Each promotional offer may have its own terms, which will be detailed on the offer page.
• If bonus abuse is proven, the bonus will be cancelled and the account suspended.

4.3 VIP Program

The tk999game VIP program has four tiers, each offering weekly cashback:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

Members can advance to higher VIP tiers through regular play. Cashback is automatically credited to the member's account every Monday.

5. Prohibited Activities

The following activities are strictly prohibited on the tk999game platform and are subject to penalties:

• Any attempt at fraud, deception, or system manipulation
• Creating multiple accounts to abuse bonuses
• Using hacking tools, software bots, or automation tools
• Colluding with other members to control game outcomes
• Money laundering or transactions involving illegal funds
• Deliberately exploiting technical errors in the platform
• Using false identities or documents
• Attempting to bypass the platform's security systems

If any of the above violations are proven, the account may be immediately closed, the balance forfeited, and legal action taken if necessary.

6. Gaming Rules

6.1 Fair Play Policy

tk999game is a safe and reliable platform where fair play is ensured. Our games are operated using software from recognized technology providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe, among others.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly displayed before the game begins. Members are advised to play within their own financial limits.

6.3 Technical Issues

tk999game is not responsible for incomplete rounds or lost bets due to server failure, internet disruption, or other technical issues. However, we reserve the right to correct any excess winnings displayed due to a system error.

6.4 Game Results

All game results are determined by certified random number generator (RNG) technology. Game results are final and no appeal is accepted on this matter, unless a technical error is proven.

7. Privacy and Data Protection

tk999game gives the highest importance to the protection of your personal information. Our platform uses SSL encryption technology to keep all data secure.

7.1 Data Collection and Use

We collect only the information necessary to provide our services. Your personal information is not sold to third parties. For more details, please read our Privacy Policy.

7.2 Cookie Usage

Our platform uses cookies to improve the user experience. Continued use of the platform will be taken as consent to the cookie policy.

7.3 KYC Verification

For security and fraud prevention, we may request identity verification (KYC) documents at any time. If the required documents are not provided, the account may be temporarily suspended.

8. Responsible Gaming

tk999game supports responsible gaming. We want our members to enjoy gaming as entertainment, not as an addiction.

8.1 Setting Limits

Members can set deposit, betting, and time limits on their accounts. These limits are an effective way to keep yourself protected.

8.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can request that your account be temporarily or permanently closed through our support team.

9. Account Closure and Termination

9.1 Closure by Member

Any member may request account closure at any time via live chat. The eligible balance in the account at the time of the request (subject to bonus wagering requirements being met) will be returned.

9.2 Closure by tk999game

tk999game may close or suspend an account in the following cases:

• Violation of terms and conditions
• Evidence of fraud or deception
• Providing false information
• Proven to be an underage user
• Account inactive for an extended period

9.3 Inactive Accounts

An administrative fee may apply to accounts that have been inactive for an extended period. If an account exceeds a set period of inactivity, it may be closed.

10. Limitation of Liability

The maximum liability for any direct or indirect loss arising from the use of the tk999game platform is limited. We are not responsible in the following cases in particular:

• Losing a game due to internet connection disruption
• Third-party server or network issues
• Technical issues with the user's own device
• Losses resulting from unauthorized account access
• Natural disasters or unforeseen circumstances

tk999game always strives to provide a reliable and secure service, but cannot guarantee 100% uptime.

11. Dispute Resolution

In the event of any dispute or complaint, please contact our customer service team first. We will make every effort to resolve any issue quickly and fairly through discussion.

11.1 Complaint Process

• Step 1: Contact us directly via live chat.
• Step 2: Send a detailed complaint by email.
• Step 3: Our management team will review the matter.

We will try to resolve the complaint within a reasonable time from the date it is submitted.

12. Miscellaneous Provisions

12.1 Entire Agreement

These terms and conditions constitute the entire agreement between tk999game and the member and supersede all prior oral or written understandings.

12.2 Severability

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will continue to be fully effective.

12.3 No Waiver

If tk999game does not take action in the event of a breach of any condition, this will not be considered a waiver of that right in the future.

12.4 Contact

If you have any questions about these terms and conditions, please contact us:
Email: [email protected]
Support: 24/7 Bangla Live Chat